1. Processing Time
Orders placed before 2:00pm ET on a business day are typically processed and shipped within 24 hours from our fulfillment center in Aurora, CO. Orders placed on weekends or holidays are processed the next business day.
2. Shipping Options & Costs
- 2-Bottle Kit: Standard shipping calculated at checkout.
- 3-Bottle Kit: Free standard shipping within the contiguous United States.
- 6-Bottle Kit: Free standard shipping within the contiguous United States.
3. Delivery Times
Once shipped, most domestic orders arrive within 3–7 business days, depending on your location. You will receive a tracking number by email as soon as your order ships.
4. International Shipping
We currently ship within the United States. If international shipping becomes available, delivery times and customs fees will vary by country and are the responsibility of the customer.
5. Order Tracking
Use the tracking link in your shipping confirmation email to follow your package. If you haven't received tracking information within 2 business days of ordering, contact us through our Contact page.
6. Shipping Address Errors
Please double-check your shipping address at checkout. We are not responsible for packages delivered to an incorrectly entered address, but we're happy to help if you notify us before your order ships.
7. Lost or Delayed Packages
If your package appears lost or is significantly delayed in transit, contact our support team and we'll work with the carrier to locate it or arrange a resolution.
Note: Confirm actual processing times, carriers, and shipping costs with your fulfillment provider before publishing this page.